Rapid Towing · Medley
Matching a Yard Inventory Tag to a Tow Request in Medley
An inventory tag may be how a commercial yard identifies a vehicle, while dispatch uses its make and model. Before a tow in Medley, connect those descriptions so staff and the operator are referring to the same vehicle.
Check the tag against the actual vehicle
Ask the responsible yard contact to verify the current tag and position. Explain if a tag is missing or has been replaced. Do not rely solely on a handwritten note from a previous shift. Share relevant identification through the agreed channel without including unrelated inventory or customer records.
Keep release and identification separate
Finding the right vehicle does not mean it is cleared for collection. Confirm who handles authorization, keys and entry, and provide dispatch with any unresolved conditions. If the yard moves the vehicle after assessment, update its position and access details. The transport request should reflect the vehicle's current configuration and location, not just the inventory system's old record.
Resumen en español
Vincula la etiqueta del patio con el vehículo correcto. Identificarlo no sustituye confirmar autorización, llaves y acceso para retirarlo.